VIGILANCE FACILITY MANAGEMENT attaches great importance to the legal processing, security and protection of your personal data, in whatever capacity you collaborate with or communicate with us (such as, but not limited to, prospective or active Clients, Suppliers, Employees, Website Visitors or third parties in general our organism). This Privacy Policy describes the ways in which we process, the information and data you provide to us in the course of conducting our activities and working together.
What is personal data.
Personal data is any information, whether paper or electronic, which may lead, either directly or in combination with other data, to your unique identification as a natural person. This category includes, where applicable, items such as Full Name, VAT ID, Social Number, ID, your physical & email addresses, phone numbers, SMS / MMS recipient details, banking / debit / prepaid cards, equipment identifiers or terminals of your computer – smartphone – tablet, your internet search history (log files, cookies, etc.), and any other information that enables your unique identification under the provisions of the General Privacy Policy Data (GKPD 2016/679) of the applicable Greek legislation and Authority for Protection of Personal Data.
The kind of personal data we collect.
• We process and protect personal data in the course of our legitimate business which includes:
- Guarding Services – Patrol Services.
- Supply of products and services.
- Personnel Management and Training.
- Communication / information actions, as well as any other support activities of VIGILANCE FACILITY MANAGEMENT.
Processing of personal data.
VIGILANCE FACILITY MANAGEMENT will use the personal data for the following processing purposes, in the context of our relationship with you or if you have given us your explicit and specific consent, per service, such as:
- For Guarding Services at Facilities and Events.
- For your support / information about VIGILANCE FACILITY MANAGEMENT services, responding to your requests and queries, as well as updating and responding to your suggestions and comments on improving our services.
- To manage and analyze website traffic and improve your experience and provide you with information about our services.
- For internal functions and analysis such as internal management, use of management, pricing, accounting, billing and control information systems.
In any case, you can change your preferences at any time by using the unsubscribe link at the end of each email you receive from us.
What are the principles of collection and processing.
VIGILANCE FACILITY MANAGEMENT applies the Principles of Processing (legality, objectivity, transparency, purpose limitation, data minimization, accuracy, storage time limitation, integrity, confidentiality and accountability).
VIGILANCE FACILITY MANAGEMENT protects and secures your rights to the processing of your Personal Data (updating, access, correction, deletion, processing restriction, portability, objection and manual profile-based decision making, as specified in GDPR and Greek law). The above applies without distinction and applies to all processes that it performs and to all services provided by VIGILANCE FACILITY MANAGEMENT.
What are the ways to collect personal data.
VIGILANCE FACILITY MANAGEMENT collects personal data with your consent provided by accepting the use of any of our services, such as::
- when you call our numbers for service, when you email us or fill in a request for information / sending information.
- when you send us the postal address of issuing or sending an invoice or other document.
- when you visit our site through which we collect, through cookies, the necessary information from your terminal device and your browser.
- when you are hired as a company employee.
You may withdraw your consent at any time by contacting us.
Your Rights.
VIGILANCE FACILITY MANAGEMENT will always ask you for the minimum personal data required by law for the implementation of our Services and the best possible service to you.
VIGILANCE FACILITY MANAGEMENT retains your personal data only for as long as required by the contractual terms of each service, as well as general tax and other laws, depending on the purpose of the processing. In any case, we hold your personal data for as long as our contractual relationship lasts and after its expiration for as long as the relevant law requires or until the expiration of the time limit for such claims.
You can ask us to find out what data we have collected and to correct, update or supplement your personal information, delete it, unless it is required by law for tax reasons, evidence or judicial purposes and for the prosecution of unlawful acts.
If you believe that the processing of your personal data is unlawful, or that your rights have been infringed, you have the right to file a complaint with the Authority for Privacy of Personal Data (No. 1-3 Kifissias, 115 23, Athens), by completing the complaint form is posted on www.dpa.gr> My Rights> Complaint.
Cookies Policy.
To be compliant with the relevant European E-Privacy Directive 2009/136, our website (www.vigilance.gr) uses “cookies”. Cookies are web-based tools for collecting and analyzing information coming from third-party websites or social media platforms to measure traffic, improve the functionality, content and overall appearance of our site and adapt it to the needs of Clients. us.
By using our site, you consent (opt-in) to the processing of your personal information collected by search engines, such as e.g. Google Analytics, which are transmitted either within or outside the European Economic Area, for which such third parties are solely responsible.
If you do not wish third parties, such as Google, to receive information from your browser when you visit the VIGILANCE FACILITY MANAGEMENT websites, you may opt out by making the appropriate choice as provided in the respective Privacy Policy available on the website of each other third parties.
More information can be found at allaboutcookies.com.
Although most browsers automatically accept cookies, you can always change the settings on your computer by choosing not to accept cookies or being asked to accept each one separately. But be aware that this will limit the range of browsing options available to you on any web site.
Transfer your data to third parties.
VIGILANCE FACILITY MANAGEMENT only transmits your personal data to third parties when required by Law and to the extent required to complete our business activities.
Such third parties may be official government bodies when we are required to comply with legislation (for example regarding our employees), or to prevent legal actions (eg fraud, defamation) against us and our Clients, personality abuse, etc.).
At VIGILANCE FACILITY MANAGEMENT we select trusted Affiliates and put contractual restrictions on the third parties to whom we transmit or have access to your personal data to ensure that they are processed in accordance with this Policy and applicable European and international data protection laws.
Security of your personal data.
We take the appropriate actions to ensure that your personal information is transferred, stored and processed, in accordance with security standards and procedures, and in accordance with the terms of this Policy and applicable data protection laws. For this purpose, we are certified according to ISO 27001: 2013 Information Security GDPR standard.
At VIGILANCE FACILITY MANAGEMENT we recognize the importance of protecting the privacy of all your personal data. For this propose we have appropriate security policies and we use the appropriate technical and operational tools where possible, such as anonymization, pseudonymization, data encryption, use of firewalls, establishment of access levels, authorized personnel, personnel training, periodic audits and compliance business continuity.
Any partner or associate which has access to the above information uses them to serve the above purposes only.
Contact details and address ofVIGILANCE FACILITY MANAGEMENT.
If you have any questions or comments regarding this Privacy Policy and Data Protection Policy or if you feel that we have not been complied with the principles that have been set out or wish to receive any information regarding the privacy and processing of your personal data, please send us an e-mail to: info@vigilance.gr
Address: 14 Hadjiantoniou, 15124, Marousi
Tel: +30 210 8052375, +30 210 6127649
Fax: +30 210 8060055
Privacy Policy and Personal Data Protection
The present Policy is subject to periodic improvement and revision.
Any changes to this Policy will apply to the information collected, from the date the revised edition will be published, as well as to the existing information we have been keeping. The use of the website after the publication of changes, implies the acceptance of these changes.